WHO TO CONTACT FOR MORE INFORMATION (September 01, 2004)
Regulating Agencies and Health Advocacy Groups
The organizations listed below can answer
any questions you might have
about regulations, the
complaint process, and your legal rights under
the law.
IF YOU HAVE A COMPLAINT...
About Physicians
Medical Board of California
1426 Howe Avenue, Suite 54
Sacramento, CA 95825-3236
Toll-free number: 1-800-633-2322
(consumer complaint page)
www.medbd.ca.gov
About Hospitals
California Department of Health Services (DHS)
P.O. Box 997413
Sacramento, CA 95899-7413
or
1501 Capitol Avenue, Suite 2101
Sacramento, CA 95814
(800) 236-9747
TDD: (916) 440-7399
www.dhs.ca.gov
About HMOs, Blue Cross, or Blue Shield
California Department of Managed Health Care
California HMO Help Center
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
Toll-free number: 1-888-HMO-2219
TDD: (877) 688-9891
(consumer complaint page)
www.dmhc.ca.gov
About Traditional Health Insurance Companies
California Department of Insurance
Consumers Services Division
300 South Spring Street, 9th Floor, South Tower
Los Angeles, CA 90013
Toll-free number: 1-800-927-4357
TDD: (800) 482-4833
Within Los Angeles: (213) 897-8921
www.insurance.ca.gov
About Medi-Cal
Medi-Cal Public