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September 2, 2010
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Making a Complaint
WHO TO CONTACT FOR MORE INFORMATION (September 01, 2004)


Regulating Agencies and Health Advocacy Groups

The organizations listed below can answer any questions you might have about regulations, the complaint process, and your legal rights under the law.


IF YOU HAVE A COMPLAINT...

About Physicians

Medical Board of California
1426 Howe Avenue, Suite 54
Sacramento, CA 95825-3236
Toll-free number: 1-800-633-2322
(consumer complaint page)
www.medbd.ca.gov


About Hospitals

California Department of Health Services (DHS)
P.O. Box 997413
Sacramento, CA 95899-7413
or
1501 Capitol Avenue, Suite 2101
Sacramento, CA 95814
(800) 236-9747
TDD: (916) 440-7399
www.dhs.ca.gov


About HMOs, Blue Cross, or Blue Shield

California Department of Managed Health Care
California HMO Help Center
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
Toll-free number: 1-888-HMO-2219
TDD: (877) 688-9891
(consumer complaint page)
www.dmhc.ca.gov



About Traditional Health Insurance Companies

California Department of Insurance
Consumers Services Division
300 South Spring Street, 9th Floor, South Tower
Los Angeles, CA 90013
Toll-free number: 1-800-927-4357
TDD: (800) 482-4833
Within Los Angeles: (213) 897-8921

www.insurance.ca.gov


About Medi-Cal
Medi-Cal Public

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